Shipping + Returns
1. US Air ($16) Shipped via Canada Post/USPS Air and will arrive 5-14 business days from when order is shipped.
2. Express Shipping ($35) - This method will have your order to your door in approximately 3-7 business days from day product is shipped.
1. Standard Shipping ($12) - This is the most economical method of shipping with an expected arrival of 3-5 business days from date the product is shipped.
2. Express Shipping ($30) - This method will have your order to your door in approximately 1-3 business days from day product is shipped.
International orders are shipped via Canada Post International Ground with an expected arrival approximately 2-6 weeks from date of shipment. The cost of an International order is $40. Contact us directly for international air shipping rates.
We ship Monday to Friday. All orders will ship one-two business days after they are received. Shipping times are based on a best case scenario.
We hope that we have given you sufficient information regarding our products. Returns can only be processed under the following conditions:
1) You received the wrong order - you have not received the item(s) listed in your confirmation email.
2) Wrong size - must be returned via prepaid shipping. (Applicable only to regular priced items.)
3) You are not 100% satisfied with the product - must be returned via prepaid shipping. (Applicable only to regular priced items.)
If any one of the above instances should occur, email us within 5 days of receiving your order. Returned merchandise must arrive back to Elroy Apparel Ltd. no more than 20 days from the time you placed your order. All returns must be in 100% new condition, not worn, nor washed and all tags in place. Please ensure returned items are packaged safely, as we will not accept damaged returns. The amount of your exchanged item will be credited towards your next order.
Sorry - no refunds. Sale items are FINAL SALE - cannot be exchanged or returned.